Meltdown

Financial Times' best business books of the year, 2018'Endlessly fascinating, brimming with insight, and more fun than a book about failure has any right to be.' - Charles Duhigg, author of The Power of HabitA groundbreaking exploration of how complexity causes failure in business and life - and how to prevent it.An accidental overdose in a state-of-the-art hospital. The Post Office software that led to a multimillion-pound lawsuit. The mix-up at the 2017 Oscars Awards ceremony. An overcooked meal on holiday. At first glance, these events have little in common. But surprising new research shows that many modern failures share similar causes.In Meltdown, world-leading experts in disaster prevention, Chris Clearfield and Andras Tilcsik, use real-life examples to reveal the errors in thinking, perception, and system design that lie behind both our everyday errors and disasters like the Fukushima nuclear accident. But most crucially, Meltdown is about finding solutions. It reveals why ugly designs

EAN

9781786492241