
Good Services: How to Design Services That Work, Paperback/Louise Downe
Momentan nu sunt oferte disponibile.
Service design is a rapidly growing area of interest in design and business management. There are a lot of books on how to get started, but this is the first book that describes what a "good" service is and how to design one. This book lays out the essential principles for building services that work well for users. Demystifying what we mean by a "good" and "bad" service and describing the common elements within all services that mean they either work for users or don't. A practical book for practitioners and non-practitioners alike interested in better service delivery, this book is the definitive new guide to designing services that work for users. About author(s): Lou Downe is Director of Design for the UK Government and was voted one of the UK's top 50 Creative Leaders by Creative Review in 2016, and one of the world's 100 most influential people in Digital Government by Apolitical in 2018.
Alte produse asemănătoare

Bis Publishers
Creative Thinker's Rethink Book/Dorte Nielsen, Katrine Granholm
de la 86,91 RON
1
În stoc
Bis Publishers
Visual Doing Workbook, Paperback/Willemien Brand
de la 75,43 RON
1
În stoc
Bis Publishers
The Politics of Design: A (Not So) Global Manual for Visual Communication, Paperback/Ruben Pater
de la 115,99 RON
1
În stoc
Bis Publishers
Sketching: Drawing Techniques for Product Designers, Paperback/Koos Eissen
de la 162,00 RON
1
În stoc